Z Baaz Privacy Policy – Our Commitment to Protecting Your Data

Your trust in Z Baaz is our greatest asset. This Privacy Policy ("Policy") clearly explains what information Z Baaz collects, why it is collected, and how it is kept secure.

By using the Z Baaz platform, you confirm that you have read and agreed to this Privacy Policy. For any questions, feel free to reach out to our support team.

Z Baaz is an internationally licensed online gaming and betting platform built specifically for users in Bangladesh. We believe your personal data belongs to you, and protecting it is our responsibility.

This Privacy Policy applies to the Z Baaz website, mobile app, and all digital services. It takes effect whenever you use any Z Baaz service.

Z Baaz's Privacy Policy is developed in accordance with international data protection standards and the terms of our gaming license. This policy is reviewed and updated regularly to ensure your information is always protected to the highest standard.

Z Baaz only collects information that is necessary to provide you with a safe and improved service. We do not collect any data beyond what is required.

Personally Identifiable Information

Identity Verification Information (KYC)

• Photo of national ID or passport
• Selfie holding your ID
• Bank Statement or Mobile Banking Details (if required)

Technical & Usage Data

• IP Address & Device Type
• Browser type and operating system
• Time spent on the platform
• Pages visited and games played
• Login and logout times and dates

Financial Transaction Information

• Deposit and withdrawal amounts and dates
• Payment method used (bKash, Nagad, Rocket, etc.)
• Last few digits of mobile banking number

Under Z Baaz's Privacy Policy, we use your data only for specific, legitimate purposes. No information is ever used beyond its stated purpose.

Key Purposes

• Account Management: For registration, login, password reset, and account security.
• Age & Identity Verification: Completing the KYC process to verify users are 18+ and to prevent money laundering.
• Transaction Processing: Processing deposits, handling withdrawals, and maintaining transaction records.
• Customer Support: Using the necessary information to resolve your issue as quickly as possible.
• Security Assurance: Preventing fraud, deception, and unauthorized access.
• Service Improvement: Analyzing usage patterns to improve your experience.
• Bonuses & Promotions: Delivering relevant offers tailored to your preferences.
• Legal Compliance: Meeting regulatory authority requirements and fulfilling legal obligations.

Z Baaz uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and ensure the platform functions properly.

Cookie Type

Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working. Marketing cookies can be turned off at any time without affecting core services.

One of the most important aspects of Z Baaz's Privacy Policy is who we share your data with. We are committed to being fully transparent about this.

Who We Share Your Data With

• Payment Processors: Only the minimum necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process transactions.
• Identity Verification Services: With licensed verification providers to complete the KYC process.
• Technology Infrastructure: With cloud hosting and security service providers operating under strict confidentiality agreements.
• Legal Authorities: Upon a valid request from a court, regulatory body, or government authority.

Data We Never Share

• To Advertisers or Marketing Companies
• To Any Third Party Without Your Consent
• To other gaming platforms
• To any party for financial gain

Z Baaz retains your data only for as long as necessary. Once it is no longer needed, it is securely deleted or anonymized.

Once the designated retention period ends, your data is permanently deleted or anonymized so that you can no longer be identified from it.

Under Z Baaz's Privacy Policy, you have the following rights over your personal data. Contact us at any time to exercise these rights.

• Right to Know: You can find out what information we hold about you and how it is being used.
• Access: You can request a copy of your stored data. We will provide it within 30 days.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Deletion: In certain circumstances, you can request that your data be deleted.
• Right to Restrict Processing: You can request that we stop using your information for specific purposes.
• Marketing Opt-Out: You can request to stop receiving promotional messages at any time.
• Right to Lodge a Complaint: If you have any concerns about your data protection, you may raise a complaint with us or with the relevant regulatory authority.

Z Baaz's services are strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

• Age verification is mandatory at the time of registration.
• Any account found to belong to a minor will be closed immediately.
• Any data collected from a minor will be deleted immediately.
• Parents can contact our support team to restrict their child's access.

Z Baaz reserves the right to update or amend this Privacy Policy as needed. When changes are made, we will notify you in the following ways.

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, you will be notified via your registered email or mobile number.
• Continuing to use the platform after any changes have been made constitutes your acceptance of the updated policy.
• If you do not agree with the changes, you may request to close your account.

For any questions, requests, or complaints regarding this Privacy Policy, please contact Z Baaz's data protection team.

• Email: support@zbaaz.com
• Live Chat: 24/7 live support from within the platform
• Response Time: 7 business days for general requests, 24 hours for urgent matters